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How aef365 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account and process payments through bKash, Nagad, and Rocket.

Account data protectedbKash, Nagad, Rocket wallet privacyYour right to request accessNo third-party data salesClear retention limits
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aef365 How aef365 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

aef365 applies encryption to data in transit and at rest. Your payment wallet references — whether bKash, Nagad, or Rocket — are stored in a tokenised format so the raw wallet number is not exposed in our application layer. We review access controls regularly and limit who inside our team can view account-level data.

Encrypted Storage Account data, including your linked bKash or Nagad wallet reference, is encrypted at rest. Only authorised processes can read it, and staff access is logged and audited.
Cookie Policy Session cookies keep you logged in. Analytics cookies help us see which pages load slowly on mobile. You can block non-essential cookies in your browser without losing account access.
Retention and Deletion We keep your account data while your account is active and for a period after closure as required in eligible regions. Once that period ends, profile data is deleted from our systems.
Third-Party Sharing We share data only with payment processors like bKash and Rocket to complete your transactions, and with fraud-screening services. We do not share data with advertisers.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to see what data we hold on your account, request a correction, or ask us to delete information, our support team handles these requests directly. You do not need a legal representative — just contact us through one of the channels below and we will respond to your privacy request.

Live Chat Start a chat session from your account dashboard. Our team can pull up your data profile, confirm what we hold, and walk you through a deletion or correction request.
Email Support Send a data request to our support email with your registered account details. We will acknowledge within one working day and respond fully as quickly as our process allows.
Account Settings Some data preferences — such as marketing contact opt-out and cookie settings — are manageable directly inside your account settings page without contacting support at all.

Common Questions About Your Privacy on aef365

These are the questions our account holders ask most often about how their data is handled, stored, and accessed on aef365.

We collect your name, contact details, and the payment method you register — bKash, Nagad, or Rocket. We also log your device type and login IP to secure your account.

Yes. Contact us via live chat or email with your registered account details. We process deletion requests after verifying your identity and resolving any open transactions.

We share wallet references only with the payment gateway needed to process your deposit or withdrawal. We do not pass your wallet details to marketers or unrelated third parties.

Session cookies keep your login active as you move between pages. Analytics cookies are non-essential and can be blocked in your browser settings without affecting account access.

Transaction records are kept for as long as required under applicable rules in supported, eligible regions. After that period, records are removed from active storage.

Contact support immediately through live chat. Change your password and review recent login activity in your account settings. We will investigate and update you on our findings.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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